Appropriate Recall Policies Recall should be finely tuned to individuals. For example, it might be appropriate to review high risk patients every three months and to redo their dietary questionnaires, followed by detailed observation of their lesions. This questionnaire is, in my view, essential in providing an insight into what may be contributing to their problem. Prevention and patient compliance in their dental health is a top priority. A team based responsibility A fresh approach to our dental care is, I feel, essential. We are in a climate with our patients having less money to spend and possibly entering into a recession. We need to make an extra effort to offer them something really different and special to them. We need to reassure them that they are in a safe environment. Many will not understand the complexities that this virus presents and the ease with which it spreads. We can offer less expensive ways to look after their teeth as the less invasive and more preventative approach can reduce costs. We can offer more time to replace the need for drilling. We hope that they keep coming back and start referring new patients. We know that a large percentage of the population are non-attenders for various reasons, but this very preventative approach could attract a number of those too. I do not believe that it is possible to bring about all these changes overnight, but it can be done, gradually with the full support of your team, both in practice and all the way down the dental chain ….after all, we are one big team! These guidelines could be shown through organised Zoom tutorials either at a local or national level. I suggest getting the backing of the dental companies which could sponsor the meetings. A limited time would be allocated for them to highlight their products and take Q&A.